What a health information source owes you

Good health information should help you orient, not corner you into a conclusion. It should show its work in plain language and make room for uncertainty.

Look for the shape of the explanation

• A clear purpose and audience.
• Specific dates or a meaningful update policy.
• Sources or a description of how claims were checked.
• Language that does not pretend to know your personal situation.

You are allowed to close a page that relies on urgency, shame, or a product pitch. Clarity is a form of respect.